A traditional IT supplier may well offer you a support service whereby if you have a problem you call in an engineer and he investigates the problem. If he can he'll fix the fault there and then, failing that he'll take the affected pc back to the workshop for repair. If this describes your IT support arrangements then contact us now as it's really not good enough.

Imagine a simple scenario where your pc has just crashed, and won't boot up. (Don't think this won't happen to you because it will). Now ask yourself these simple questions..

1. Do I have a backup of my data?
2. How long would it take before I could carry on working with access to all my data?
3. How long would it take to get the failed pc back up and running with all the original applications installed?
4. Can I re-instate my pc without recourse to a site visit from an engineer?

If the answer to question 1 is NO call us now. You are in imminent danger of losing your business.

If the answer to question 2 is more than the time it would take to boot up another machine, contact us , time wasted is money wasted.

If a replacement hard drive is available the answer to question 3 should be no more than a few hours. Modern pc's allow the replacement of hard drives without even needing a screwdriver. You or any of your users should be able to re-install a pc from scratch just by rebooting it. There are a number of different ways of achieving this, contact us now and we'll discuss the most approriate method for you. 

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